Warranty card
 12 Months Warranty
 24 Hours response time
 30 Day Money Back Guarantee

Warranty and support

TEDRO provides this limited warranty to the end user purchaser (“You”), that this product (the “Product”), excluding content and or software supplied with or on the Product, will be free from material defects in manufacture, will conform to TEDRO’s published product specifications, and will be fit for normal use in accordance with published instructions during the Warranty Period specified in the table commencing on the date of purchase provided that the Product is legally placed on the market.

This warranty is provided only to You and is not transferable.This warranty covers only original TEDRO products.

To make a warranty claim please contact TEDRO at ted@tedro-shop.com within the Warranty Period and provide proof of purchase (showing date and place of purchase and name of the reseller) and product name, type and number.

You may return the Product after first obtaining a Return Material Authorization number and following any other guidelines listed. This warranty is conditioned upon the return of the Product.

TEDRO is not responsible for any Product lost or damaged during shipping. California consumers only: California law provides that for in-warranty service, California residents have the option to return the Product to (A) the retail store location where the Product was purchased or (B) to another retail store location that sells the TEDRO product of the same type.

TEDRO may, at its option, either: (1) repair or replace the Product with a new reconditioned or refurbished Product of equal or greater capacity, or another equivalent product; or (2) refund the current market value of the Product at the time the warranty claim is made to TEDRO if TEDRO is unable to repair or replace the Product.

In the case of replacements, TEDRO may replace the Product with one that was previously used, repaired, and tested to meet TEDRO specifications.

TEDRO will not be liable for indirect or consequential damage (including loss of data), or for damage caused by improper use (including use in an incompatible device or manner and use otherwise not in accordance with the instructions), or by improper installation, unprofessional repair, modification or accident.

This constitutes TEDRO’s entire liability which will never exceed the price you paid for it, plus the necessary costs you made for the warranty claim.

TEDRO products must not be used in applications where failure could threaten injury or life, such as life support systems.

This limited warranty gives you specific legal rights. National, state and local laws may grant you other rights that are not affected by this warranty.

Not covered by the warranty:

• Normal wear of the product;

• Defects due to natural disasters – earthquakes, floods, etc.

• Defects due to variations in voltage or current;

• Faults due to connection to an incorrect voltage source;

• Use with appliances that have unauthorized modifications;

• Defects due to inappropriate use of the product;

• Other types of excessive use that exceed normal use.

FAQ

1. What should you do if the card is not read by the device?

Make sure that the card is inserted properly and the device is on.

2. What should you do if the card is not working properly?

Insert the device into a laptop/computer and format it.